At softifybd.com we strive to provide the best online services to our customers. We understand that sometimes things don't work out, and you may need to return or request a refund for a purchase made through our website, mobile app or sales representative. This policy outlines our guidelines for returns and refunds.

We offer free trial accounts for our products and online services, which allow you to try our product and services before making a purchase. The trial period is 30 days, and trial accounts are fully functional with certain limitations.

If you are not satisfied with our product, you may request to cancel subscription within 30 days of your trial period. To request cancellation please contact us through the contact form on our website or email us at sales@softifybd.com or you can contact respective sales representative

We offer refunds for purchases made on our website, mobile app or sales representative under certain circumstances. Refunds are only applicable if we fail to deliver product or service values that were promised. Please contact us through the contact form on our website or email us at sales@softifybd.com to request a refund. Refunds will be processed within 7 business days of receiving your request.

If you have purchased additional services, such as product installation, add-ons or API integration service, please contact us through the contact form on our website or email us at sales@softifybd.com if you have any issues with these services.

If you have any questions or concerns about our return and refund policy, please contact us through the contact form on our website or email us at sales@softifybd.com.