ReplyX
Best Omnichannel Marketing Platforms
ReplyX brings customer conversations from your website, Messenger, WhatsApp, Instagram, Telegram and email into one inbox. Its AI agent answers from your own knowledge base and hands important conversations to your team when needed.
Integration Partners
Why ReplyX?
ReplyX brings all your customer conversations into one shared inbox, so your team can manage messages from different channels without switching between platforms.
Its AI answers common questions using your approved knowledge base. When it cannot answer confidently, the conversation is handed to your team with the full context.
Unified Inbox
Manage conversations from every channel in one place.
AI Agent
Answer customer questions instantly using your business knowledge.
Knowledge Base
Add FAQs, website content and documents to train your AI.
Contacts & History
Keep customer profiles and conversation history together.
Team & Routing
Assign conversations and hand off chats to the right team member.
Tickets & Leads
Capture customer issues and potential buyers from conversations.
Automation & Routing
Automate workflows and route conversations efficiently.
Analytics
Track conversations, resolution, handoffs and AI performance.
Broadcasts
Schedule WhatsApp broadcasts with templates and opt-out handling.
Sell in the Chat
Show products, track orders and take orders directly in conversations.
It answers only from the knowledge you provide. If it does not know, it hands the conversation to a person instead of guessing.
Book a ConsultationYes. ReplyX understands Bengali, Banglish and English, and replies in the customer's language.
Book a ConsultationThe conversation goes to your team, and the unanswered question is added to your knowledge base so you can teach the AI.
Book a ConsultationNo. Add the website widget with one script tag and connect other channels through the setup flow.
Book a ConsultationYes. The free plan does not expire, and no card is required to start.
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